Frequently asked questions
Do my customers need to download an app?
No. The card goes into Apple Wallet or Google Wallet, which are already on their phones. Anyone can also use the web card in their browser.
What do customers need to sign up?
Just their first name and mobile number. Birthday is optional. They agree to the Terms and Privacy Policy, and marketing messages are a separate, optional choice.
What equipment do I need?
Any smartphone with a camera for your staff. No special scanner or tablet.
How do I pay?
Card, Maya, GCash, QR Ph or online banking. You can pay monthly, yearly, or prepay 1–12 months. We can also accept payment in person.
What happens if my plan ends?
Your dashboard becomes read-only and customer cards show “Program paused”. Your data is kept for 60 days so you can renew without losing anything.
Can customers be stamped twice by accident?
No. Each card has a cooldown (60 minutes by default) and every stamp is linked to the staff member who gave it.
Is my customers' data safe?
Yes. Each business's data is isolated, staff see masked phone numbers, and we follow the Philippine Data Privacy Act. See our Privacy Policy.